Optus is considered to bang a solid telecom market in
Australia with their high tech smartphones along with some rational and
exclusive features as well as their vast deals and dominating network. Optus
has plans for everyone; they are up to satisfy each customer with their
different range of data and talk time offers along with bonus and data free
browsing. This second largest brand in Australia has conquered the market with
its utmost techno aspects and their devoting customer service. Optus customer service is one of the
most prominent and impactful services that is taking over a storm by their side. As per their immense
marketing sense, they have managed to excel in the most effective service which
is customer care service and customer satisfaction.
Optus Customer Service Infrastructure
Optus knows the value of customer satisfaction. Optus has
managed the whole service with utmost integrity that the customers may never
return empty hand once they consult any of the executives. Friendly gesture
along with the right knowledge, Optus has the best manpower who actually knows
their work.
If you have been looking for any help through Optus customer care, this very article
will assist you with the necessary
details of their services. Here you go with their basic facilities along with
the contact info:
Customer Care Helpline
Customer care helpline has executives who will listen to
your problems and they have enough professional skills to assist you with any query. Basically,
this sector helps you to find out the exact section to consult as per your
problem type. This helpline is available
for 24/ 7 for your service. The helpline number is 133 937.
The Sales or Financial Team
The sales team assist you with every financial service as in which offer suits you and which
does not. Again which offer you should go for and which not. This helpline is
available during the office hours. The helpline number for financial support is
1800 780 219 and this is atoll-free number that means you won't be appliedto any charges.
Complaint and FAQ Section
Customer care is widely used for complaints and FAQs. Thus
Optus comes with an active section with skilled manpower who can solve your
problems in an instance with their expert knowledge. You can use 1800 062 058 this toll-free which you can use 24 hours for any
complaints or FAQs.
Teletypewriter Section
This fast-growing
service is leading the customer's demand for the rapid growth of digitalization and
Optus always believes in keeping pace with the modern services. Thus it has
opened an active section of teletypewriter with several numbers as in for
mobile users 1800 123 124, customers
without mobile can call 1800 500 002 and
for an extreme emergency, you can use 106.
Optus also has an official website which is active and all
the overseas customer can contact through the website, they can also reach
through Facebook and Twitter as Optus is also active in
Social Media.
Thanks for the post, If you’re experiencing technical difficulties with your Optus service, you can contact Optus phone number support for help related to your Optus account username or password, as well as troubleshooting and device help. Common problems addressed by the customer care unit that answers calls to 1800431401 include Billing, Change plan, Optus Technical Support and other customer service issues.
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