Optus variety of services

Optus is the second largest telecommunication service provider in Australia. Optus was previously owned by the government in the beginning, back then it was known as AUSSAT in 1981. Optus acquired its carrier license in January 1991.After the privatization Optus was born, renaming from AUSSAT. First their offering was to lower the cost to make it easier to make long distance calls.

Optus customer services has a wide range of variety which includes mobile and device service through which you can get a 1000 dollar worth of smartphone of other device for up to 24 months in the contract. Like their new campaign for Samsung galaxy s9 is double your data with the new galaxy s9 from just $79/month on a 24 month lease. Other services like simonly plan, home wireless broadband and mobile broadband.

They have a joint venture with Vodafone Australia. UEComm Ltd was taken over by Optus in 2004 for 227 million dollars. Optus also acquired complete ownership of virgin mobiles for 22.6 million dollars.Which expanded companies’ service capabilities throughout the nation.

Optus the subsidiary company of Singtel has been giving service to over 10 million users every day.Optus has satellite service, 4G mobile, mobile cloud, data center,broadband service, wireless broadband service, Optus official sports app through which you can watch the 2018 FIFA world cup live and also they have a service called NBN which stands for National Broadband Network.

They can help anyone to switch from any network to their own Optus network. They also have three categories of service which includes the regular users, the business users and for enterprise. Optus has media Centre, which gets you the news of announcement, special events, financial results and more from the team of Optus.

Optus Customer Care is a great way to experience their service and connect with Optus. You can call them in local time between 8 am to 7pm from Monday to Friday and 9am to 5pm on Saturday only. They have an app called My Optus community which can be found on the Optus website and through this you can get your desired service without going through all the hassle of calling and waiting for a response. For information purposes about Optus anyone can call them at 1300 760 016 for their queries. Optus has been improving a lot since they have started and have been providing great services Nationwide.

Get Over the Hypocritical Services, Tune into Optus Customer Service

 

Optus is considered to bang a solid telecom market in Australia with their high tech smartphones along with some rational and exclusive features as well as their vast deals and dominating network. Optus has plans for everyone; they are up to satisfy each customer with their different range of data and talk time offers along with bonus and data free browsing. This second largest brand in Australia has conquered the market with its utmost techno aspects and their devoting customer service. Optus customer service is one of the most prominent and impactful services that is taking over a storm by their side. As per their immense marketing sense, they have managed to excel in the most effective service which is customer care service and customer satisfaction.

Optus Customer Service Infrastructure

 

Optus knows the value of customer satisfaction. Optus has managed the whole service with utmost integrity that the customers may never return empty hand once they consult any of the executives. Friendly gesture along with the right knowledge, Optus has the best manpower who actually knows their work.

If you have been looking for any help through Optus customer care, this very article will assist you with the necessary details of their services. Here you go with their basic facilities along with the contact info:

Customer Care Helpline

 

Customer care helpline has executives who will listen to your problems and they have enough professional skills to assist you with any query. Basically, this sector helps you to find out the exact section to consult as per your problem type. This helpline is available for 24/ 7 for your service. The helpline number is 133 937.

The Sales or Financial Team

 

The sales team assist you with every financial service as in which offer suits you and which does not. Again which offer you should go for and which not. This helpline is available during the office hours. The helpline number for financial support is 1800 780 219 and this is atoll-free number that means you won't be appliedto any charges.

Complaint and FAQ Section

 

Customer care is widely used for complaints and FAQs. Thus Optus comes with an active section with skilled manpower who can solve your problems in an instance with their expert knowledge. You can use 1800 062 058 this toll-free which you can use 24 hours for any complaints or FAQs.

Teletypewriter Section

 

This fast-growing service is leading the customer's demand for the rapid growth of digitalization and Optus always believes in keeping pace with the modern services. Thus it has opened an active section of teletypewriter with several numbers as in for mobile users 1800 123 124, customers without mobile can call 1800 500 002 and for an extreme emergency, you can use 106.

Optus also has an official website which is active and all the overseas customer can contact through the website, they can also reach through Facebook and Twitter as Optus is also active in Social Media.